SHIPPING DIRECTIVE
Mile Klub processes all orders automatically upon confirmation.
Please ensure all shipping information is correct before completing your purchase. We are unable to modify shipping details once an order has been placed.
PROCESSING TIME
Orders are processed within 1–3 business days.
During high-volume drops or releases, processing times may extend slightly. Any delays will be communicated if necessary.
Orders are not processed on weekends or UK public holidays.
UNITED KINGDOM SHIPPING
Free standard shipping is available on all UK orders.
Once your order has been dispatched, you will receive a confirmation email containing tracking information.
Delivery timeframes typically range between 2–5 business days after dispatch.
INTERNATIONAL SHIPPING
International shipping rates and delivery times are calculated at checkout.
Customers are responsible for any customs duties, taxes, or import fees applied by their country.
Mile Klub is not responsible for customs delays.
TRACKING
All shipped orders include tracking where available.
It is the customer’s responsibility to monitor tracking updates and ensure someone is available to receive the parcel if required.
INCORRECT ADDRESSES
If an order is returned due to an incorrect or incomplete address provided at checkout, the customer will be responsible for reshipment costs.
We are not liable for orders delivered to incorrectly entered addresses.
LOST OR DELAYED PARCELS
If your parcel appears delayed, please first contact the shipping carrier using your tracking number.
If further assistance is required, contact:
We will assist where possible but cannot guarantee delivery timelines once the parcel has been handed to the carrier.
CONTACT
For shipping-related enquiries: